
Deputy Head of Trade Services
Deputy Head of Trade Services
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- Permanent
- HK-Hong Kong
- OPERATION PROCESSING
What is this position about?
The Deputy Head partners with the Head of GTS Operations to ensure seamless, risk controlled delivery of supply chain and traditional trade services both within Hong Kong and across the region. The role is a key part of the succession plan for the current Head and will become the primary operational leader for the franchise once the transition is complete.
What would be your typical day at BNPP Paribas look like?
Key Responsibilities
Operations Management :
• Support the Head in overseeing the Back Office and Middle Office teams (staffing, motivation, performance review cycles).
• Ensure daily processing meets quality, turnaround time and client service targets.
• Drive adherence to SOPs, monitor exceptions, and timely root cause analysis, tracking and closure of incidents.
• Champion a permanent control framework that embeds regulatory, compliance and internal risk requirements and ensure escalation procedures are properly adhered.
Permanent control framework
• Minimize operational failure, including but not exclusively the risk of fraud by helping to devise and by implementing sufficient regular controls
• Ensure appropriate escalation to management and/or permanent control (or compliance as appropriate) as soon as an issue is identified.
• Comply with internal and external regulatory and compliance requirements
Other contributions
• Lead or contribute to strategic transformation projects (process re engineer, automation, data analytics enablement) that align with the Group’s GTS roadmap.
• Act as a subject matter expert for complex trade finance structures and support product delivery teams in meeting client demands.
• Build strong partnerships with back and front office, Business, technology, legal, risk and compliance functions.
• Promote a culture of continuous improvement, knowledge sharing and cross regional best practice adoption.
• Keep abreast of changes to UCP 600, URDG 758, ISP 98 and other relevant standards; embed updates into daily operations.
What is required for you to succeed?
• Minimum 20 years in Trade Finance / Supply Chain Operations, with at least 10 years in a managerial capacity overseeing multi teams.
• Proven track record of delivering operational transformation (automation, process re design, or system migration).
• Strong grasp of UCP 600, URDG 758, ISP 98 and related documentary credit, guarantee and standby credit rules.
• Business level proficiency in English (written & spoken).
Fluency in Mandarin (spoken & written) highly desirable.
• Demonstrated ability to inspire, develop and retain talent in a multicultural environment.
• Excellent communication and influencing skills – comfortable presenting to senior executives and external partners.
• Strong analytical mindset; comfortable interpreting data to drive risk aware decisions.
• Resilient, adaptable and committed to achieving the Group’s strategic objectives.
• Pro active change agent: motivated to challenge the status quo and drive continuous improvement.
Required education/certification/licenses
• Bachelor’s degree in Banking, Finance, Business Administration or a related field.
• Professional certification (e.g., Certified Trade Finance Professional) is a plus but not mandatory.
About BNP PARIBAS
As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.
We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.
• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds
BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.
https://careers.apac.bnpparibas/
More information
BNP Paribas – Diversity & Inclusion Journey
BNP Paribas – The Bank Of Green Changes
Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year